Driver FAQs
Answers to some of the most common questions about driving with a Hivemapper dashcam.
Last updated
Answers to some of the most common questions about driving with a Hivemapper dashcam.
Last updated
’
When the Hivemapper Companion app is connected to the dashcam, you can see exactly what the dashcam sees in the preview tab (far left tab with the dashcam icon).
If you’re using the HDC (Hivemapper Dashcam) version, there are three prerequisites for recording footage onto a USB drive:
USB flash drive with USB-C adapter.
Folder on flash drive called recording (case sensitive).
If you’re using the HDC-S (Hivemapper Dashcam S) version, all you have to do is plug in the USB memory stick into the 12v power adapter that both came with the dashcam. No formatting is needed with the memory stick that came with the HDC-S.
Connecting a USB drive does not interfere with the transfer of images to the Hivemapper Companion app.
Whether you are using a USB drive with the HDC or HDC-S model, when the USB drive fills up to its maximum capacity, it will delete the earliest content and then continue to save the new content.
Yes, it is possible to move the dashcam between vehicles.
The Bee can only be mounted as a forward facing mounts as it has significant advantages over the side facing mounts as the data quality from the side mount.
It's far better to use a second dashcam on another vehicle than add a side mount to one that already has a forward-facing dashcam.
The dashcam can be paired to different phones at different times.
The HDC and HDC-S you can be mounted as front-facing or side-facing.
The Bee can only be mounted in front-facing position.
Make sure you are in an area with a clear view of the sky. Tall buildings, overpasses and parking garages can all interfere with the GNSS lock.
If the HDC is close to a device with a USB3 or PCI Express component, it could interfere with HDC’s GNSS performance. Try to remove all devices with these components from your vehicle while mapping.
Mounting it externally helps tremendously with sustaining and improving GNSS lock.
If you have your dashcam mounted forward-facing, make sure to mount it as high as you can on your windshield.
Try a different mounting position and areas to see if it improves the GNSS lock.
Connect the Hivemapper Companion app to the dashcam.
Make sure you have the latest app.
Connect to Home or any fast Wi-Fi network.
Open the app and let it stay active for 2-3 minutes to allow the firmware to fully download.
Connect to dashcam.
Firmware update procedure should start after connecting. To verify it has started, go to the Settings tab on the app (most far right tab) and you should see a message about it next to the firmware line.
Once it says "Update on reboot":
Unplug the dashcam and quit the app
Power the dashcam back on
Once you see the lights turn on, reopen the app and connect with the dashcam
Verify that the firmware has been upgraded by going to the Settings tab of the app and checking on the firmware version displayed.
Mapping may not be possible during times of snow, rain, or other heavy weather.
Mapping cannot be done during low light or night hours.
No. The app does not even need to be in the car while driving and mapping.
There is an uncertain lag time between when imagery is submitted and when pink hexes appear that can sometimes take a few days. You also may not see the hexes turn pink for a variety of other factors, such as poor quality or imprecise GNSS positioning.
They play games of different kinds that teach the Map AI systems. There are broadly speaking three categories of AI Trainer games:
Classify objects: For example, confirm that this is a 35 mph speed limit sign.
Position objects: For example, confirm that this speed limit sign has been correctly positioned in the physical world.
Validate imagery: For example, confirm that this dashcam is mounted properly and collecting quality imagery.
No. Hivemapper is not a gig.
If you already own a car, then bring Hivemapper along while you drive. Under no circumstances do we recommend buying a car for Hivemapper.
No. Hivemapper is not a gig.
If you’re already driving, then bring Hivemapper along for the ride. Under no circumstances do we recommend quitting your job for Hivemapper.
No. Hivemapper is not even a part-time gig.
If you’re already driving for errands or for work, then bring Hivemapper along for the ride.
There are two types of content:
Original content – This is the imagery, video, and associated metadata (including GPS traces) you collected and uploaded.
Derived content – The Hivemapper Network’s mapping engine uses the original content to produce the map content, visualizations, and network stats.
If an upload fails, please double-check that:
You are connected to your wallet.
What can I do if images are getting stuck on the app (i.e. far left column is showing numbers and are not moving to the right column)?
This typically means that there are old/bad imagery stuck on the phone. Reinstall the app can resolve this issue.
Don't see your question listed? Check out the faq-suggestions channel in to quickly receive an answer from the community or email for support.
.
No, you are not locked into using a single wallet address with the dashcam or the Hivemapper app. If you are already signed into the Hivemapper app and want to change the destination for your HONEY rewards, tap on the settings tab and then sign out of the app. From there, you can connect a different wallet. Please note: Using a different wallet will generate a different . You can’t simultaneously connect multiple wallets to the app.
If you continue to have problems with the GNSS performance, please contact us at .
<<< >>>
You can map anywhere in the world and earn rewards. Some regions have a higher to encourage mapping in areas with higher economic value to map consumers, and therefore to the Hivemapper Network.
The is not complete yet and not all region boundaries have been drawn. Major metropolitan areas were drawn first, but eventually all areas will become part of a defined region. Rest assured, you can still map worldwide even if your region boundaries have not been drawn yet.
Regions are defined geographical areas established by the Hivemapper Network. Regional boundaries are the responsibility of the and subject to change.
By policy, a new region is eligible to be created after four consecutive weekly reward cycles with map coverage in an area of the world that is not included in a region. If you think your region is eligible for a region and one hasn’t been created yet, you can fill out to call it to the attention of the team.
No, it’s not too late. On the contrary, it’s still early! The Hivemapper Network aims to create a map that is dependably well covered and active. It’s not about covering a just once; contributors are incentivized to re-map areas to . Additionally, regions are rewarded for being . Resiliency is a team effort requiring steady contributions from many people in an area.
The only restrictions on when you can drive are related to factors impacting the quality of images produced for the network. Generally, successful mapping depends on visibility. One cannot earn rewards when traffic signs, business names, etc., are not clearly visible by the dashcam.
Your exact mapping hours depend on your location and the time of year. Take a look at to view your "daylight hours" (click "More detailed" to expand the hours section). The mapping hours are from the end of the morning golden hour to the start of the evening golden hour to ensure optimal lighting conditions.
You need a valid driver’s license in accordance with the laws of your local government in order to operate a vehicle. If you are driving in the European Union, you need to display a while you are recording with the dashcam.
No, the dashcam must be on a vehicle with at least four wheels to collect .
Yes, any road a vehicle can access can be mapped and rewarded with tokens.
<<< >>>
Map AI extracts objects such as speed limit signs, road construction, turn restriction signs, etc. from the collected imagery that is then packaged and sold to customers. Human AI Trainers use AI Trainer games to help the AI do a better job of identifying objects and placing them in the physical world. With each review that an AI Trainer performs the machine learning systems improve slightly, you can think of AI Trainers as teachers for computer software. If you are interested in become an AI Trainer, learn more .
Nope. Get started from any computer or mobile smartphone.
<<< >>>
No, the Hivemapper Network is permissionless. Anybody can and you do not need to apply to do so. As long as you follow the Hivemapper Network’s guidelines for mapping and quality assurance, you will earn rewards for your contributions.
Yes, the Hivemapper Network takes seriously.
As a contributor, you own the original content and can use it as you wish. Hivemapper Inc. has an irrevocable and exclusive global license to the derived map content. Additional details are provided in the .
<<< >>>
You are using the latest version of the Hivemapper app and dashcam firmware. The current version of the app will be available on the or . The firmware should automatically update the next time you connect your dashcam.
You have properly and are collecting .
If you are still facing issues, reach out to the Hivemapper community for immediate help or Hivemapper Inc. with more details about your failed upload.
While you can choose to upload via cellular data, the default in the Hivemapper app is to upload via Wi-Fi.
<<< >>>