Frequently Asked Questions
Answers to some of the most common questions
Don't see your question listed? Check out the
faq-suggestionschannel in Discord to quickly receive an answer from the community or email [email protected] for support.
When deciding on a blockchain solution, the Hivemapper Network sought something with high throughput, scalability, and significant developer resources behind it. With Solana, Hivemapper found all three and a community of like-minded builders.
The Hivemapper Network uses its token, HONEY, to incentivize human coordination that extends outside of the digital realm and into the physical world. Contributors do verifiable work to build real-world infrastructure and can do so in a faster and more cost-effective way that is attuned to hyper-local market needs.
Every Hivemapper Dashcam or Hivemapper Dashcam S ordered before January 15, 2023 will receive an airdrop of 500 HONEY tokens. Dashcam activation will trigger the airdrop.
Currently, the best way to check your dashcam setup is to record footage onto a USB drive, upload it to your computer and review how the imagery turned out. Hivemapper is actively developing a "dashcam preview" which will allow the companion app to mirror the dashcam's view in real time before you start recording. Further announcements about this feature will be made in Discord.
Currently, there are three pre-requisites for recording footage onto a USB drive:
- 1.USB flash drive with USB-C adapter
- 2.Flash drive formatted to FAT32
- 3.Folder on flash drive called
Yes, it is possible to move the dashcam between vehicles.
The dashcam can be paired to different phones at different times.
No. In order to operate two dashcams in one vehicle, you will need to separate phones.
No, you are not locked into using a single wallet address with the dashcam or the Hivemapper app. If you are already signed into the Hivemapper app and want to change the destination for your HONEY rewards, tap on the settings tab and then sign out of the app. From there, you can connect a different wallet. Please note: using a different wallet will generate a different anonymous user name. You can't simultaneously connect multiple wallets to the app.
- 1.Make sure you are in an area with a clear view of the sky. Tall buildings, overpasses and parking garages can all interfere with the GNSS lock.
- 2.If the HDC is close to a device with a USB3 or PCI Express component, it could interfere with HDC's GNSS performance. Try to remove all devices with these components from your vehicle while mapping.
The Explorer is not complete yet and not all region boundaries have been drawn. Major metropolitan areas were drawn first but eventually all areas will become part of a defined region. Rest assured, you can still map worldwide even if your region boundaries have not been drawn yet.
No, it's not too late. On the contrary, it's still early! The Hivemapper Network aims to create a map that is dependably well covered and active. It's not about covering a map tile just once; contributors are incentivized to re-map areas to keep them fresh. Additionally, regions are rewarded for being resilient. Resiliency is a team effort requiring steady contributions from many people in an area.
The only restrictions on when you can drive are related to factors impacting the quality of images produced for the network. Generally, successful mapping depends on visibility. One cannot earn HONEY rewards when traffic signs, business names, etc., are not clearly visible by the dashcam.
- Mapping may not be possible during times of snow, rain, or other heavy weather.
- Mapping cannot be done during low light or night hours.
Your exact mapping hours depend on your location and the time of year. Take a look at http://suncalc.net to view your "daylight hours" (click "More detailed" to expand the hours section), then add one hour to the start time and subtract one hour from the end time to understand your approximate Hivemapping hours. We buffer the daylight hours to account for "golden hours" when the sun is low in the sky and lighting is soft.
You need a valid driver's license in accordance with the laws of your local government in order to operate a vehicle. If you are driving in the European Union, you need to display a legal placard while you are recording with the dashcam.
While the app must be open, it does not need to be in the foreground of your mobile device. The Hivemapper app will work in the background.
No, the Hivemapper Network is permissionless. Anybody can contribute and you do not need to apply to do so. As long as you follow the Hivemapper Network's guidelines for mapping and quality assurance, you will earn HONEY rewards for your contributions.
No. If you already own a car, then bring Hivemapper along while you drive. Under no circumstances do we recommend buying a car for Hivemapper.
No. If you're already driving, then bring Hivemapper along for the ride. Under no circumstances do we recommend quitting your job for Hivemapper.
There are two types of content:
- 1.Original content - this is the imagery, video, and associated metadata (including GPS traces) you collected and uploaded.
- 2.Derived content - the Hivemapper Network's mapping engine uses the original content to produce the map content, visualizations, and network stats.
As a contributor, you own the original content and can use it as you wish. Hivemapper Inc. has an irrevocable and exclusive global license to the derived map content. Additional details are provided in the terms of service.
As is normal with utility tokens, contributors who earn rewards through the Hivemapper Network are responsible for assessing any impact on their personal tax situation and are encouraged to consult a tax advisor if necessary. By design, the Hivemapper Network does not collect personally identifying information such as name, address or a government ID such as a U.S. social security number. Because a user’s account and wallet are not linked to a specific person, the Hivemapper Network does not and cannot link reward amounts to specific individuals for the purpose of sending tax forms.
It should take between 2-3 business days for your order to be fulfilled.
The Hivemapper Dashcam S (HDC-S) will begin shipping in April 2023.
Yes, you would simply pay (or be refunded) the difference in price. Email us at [email protected] with your request and order number. One of our team members will help you shortly.
Yes, email us at [email protected] with your request and order number. One of our team members will help you shortly.
If an upload fails, please double check:
- You are using the latest version of the Hivemapper app and dashcam firmware. The current version of the app will be available on the App Store or Play Store. The firmware should automatically update the next time you connect your dashcam.
While you can choose to upload via cellular data, the default in the Hivemapper app is to upload via Wi-Fi. Read more about uploading your contributions.