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Frequently Asked Questions

Answers to some of the most common questions

Table of Contents

Blockchain & Crypto

Dashcam

Driving

General

Shipping

Uploading

Don't see your question listed? Check out the faq-suggestions channel in Discord to quickly receive an answer from the community or email [email protected] for support.

Answers to Frequently Asked Questions

Blockchain & Crypto

Why did Hivemapper choose Solana?

When deciding on a blockchain solution, the Hivemapper Network sought something with high throughput, scalability, and significant developer resources behind it. With Solana, Hivemapper found all three and a community of like-minded builders.

What is Proof of Physical Work?

The Hivemapper Network uses its token, HONEY, to incentivize human coordination that extends outside of the digital realm and into the physical world. Contributors do verifiable work to build real-world infrastructure and can do so in a faster and more cost-effective way that is attuned to hyper-local market needs.

How do I participate in the HONEY airdrop?

Every Hivemapper Dashcam or Hivemapper Dashcam S ordered before January 15, 2023 will receive an airdrop of 500 HONEY tokens. Dashcam activation will trigger the airdrop.
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Dashcam

How do I record footage to a USB drive?

Currently, there are three pre-requisites for recording footage onto a USB drive:
  1. 1.
    USB flash drive with USB-C adapter
  2. 2.
    Flash drive formatted to FAT32
  3. 3.
    Folder on flash drive called recording (case sensitive)

Can I use the dashcam in multiple vehicles?

Yes, it is possible to move the dashcam between vehicles.

Can I pair the dashcam with multiple phones?

While you can't simultaneously pair the dashcam to multiple phones, the dashcam can be paired to different phones at different times.

Is the dashcam tied to a single wallet?

No, you are not locked into using a single wallet address with the dashcam or the Hivemapper app. If you are already signed into the Hivemapper app and want to change the destination for your HONEY rewards, tap on the settings tab and then sign out of the app. From there, you can connect a different wallet. Please note: using a different wallet will generate a different anonymous user name. You can't simultaneously connect multiple wallets to the app.
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Driving

Can I drive anywhere or only in specific regions or on specific roads?

You can map anywhere in the world and earn HONEY rewards. Some regions have a higher regional multiplier to encourage mapping in areas with higher economic value to map consumers, and therefore to the Hivemapper Network.
The Explorer is not complete yet, and not all region boundaries have been drawn. Major metropolitan areas were drawn first but eventually all areas will become part of a defined region. Rest assured, you can still map worldwide even if your region boundaries have not been drawn yet.

Is it too late to get involved? There's already coverage in my area.

No, it's not too late. On the contrary, it's still early! The Hivemapper Network aims to create a map that is dependably well covered and active. It's not about covering a map tile just once; contributors are incentivized to re-map areas to keep them fresh. Additionally, regions are rewarded for being resilient. Resiliency is a team effort requiring steady contributions from many people in an area.

When can I drive?

The only restrictions on when you can drive are related to factors impacting the quality of images produced for the network.
  • Mapping cannot be done during low light or night hours.
  • Mapping may not be possible during times of snow, rain, or other heavy weather.
Generally, successful mapping depends on visibility. One cannot earn HONEY rewards when traffic signs, business names, etc., are not clearly visible by the dashcam.

Do I need a special license or certification to drive and contribute?

You need a valid driver's license in accordance with the laws of your local government in order to operate a vehicle. If you are driving in the European Union, you need to display a legal placard while you are recording with the dashcam.

Can I map with a bike or motorcycle?

No, the dashcam must be mounted on a vehicle with at least four wheels to collect usable imagery.

Can I map dirt roads?

Yes, any road a vehicle can access can be mapped and rewarded with HONEY tokens.

Does the app need to be open while driving?

While the app must be open, it does not need to be in the foreground of your mobile device. The Hivemapper app will work in the background.
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General

Do I need to apply to join the Hivemapper Network?

No, the Hivemapper Network is permissionless. Anybody can contribute and you do not need to apply to do so. As long as you follow the Hivemapper Network's guidelines for mapping and quality assurance, you will earn HONEY rewards for your contributions.

Are my contributions anonymous?

Yes, the Hivemapper Network takes privacy seriously.

Who owns the content?

There are two types of content:
  1. 1.
    Original content - this is the imagery, video, and associated metadata (including GPS traces) you collected and uploaded.
  2. 2.
    Derived content - the Hivemapper Network's mapping engine uses the original content to produce the map content, visualizations, and network stats.
As a contributor, you own the original content and can use it as you wish. Hivemapper Inc. has an irrevocable and exclusive global license to the derived map content. Additional details are provided in the terms of service.
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Shipping

When will I receive my order?

Orders placed in April 2022 for the HDC are currently being fulfilled. Below, you can see the current forecast when orders will be shipped by when it was ordered.
Note: This production forecast is subject to change

When is the HDC shipping?

The HDC is currently shipping.

When is the HDC-S shipping?

The HDC-S will begin shipping in early 2023.

Can I change my order from HDC to HDC-S (or vice versa)?

Yes, you would simply pay (or be refunded) the difference in price. Email us at [email protected] with your request and order number. One of our team members will help you shortly.

Can I cancel my order?

Yes, email us at [email protected] with your request and order number. One of our team members will help you shortly.
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Uploading

What if an upload fails?

If an upload fails, please double check:
  • You are using the latest version of the Hivemapper app and dashcam firmware. The current version of the app will be available on the App Store or Play Store. The firmware should automatically update the next time you connect your dashcam.
  • You have properly mounted the dashcam and are collecting usable imagery.
If you are still facing issues, reach out to the Hivemapper Discord community for immediate help or email Hivemapper Inc. with more details surrounding your failed upload.

Do I need to use my cellular data to upload?

While you can choose to upload via cellular data, the default in the Hivemapper app is to upload via Wi-Fi. Read more about uploading your contributions.
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