Frequently Asked Questions

Answers to some of the most common questions.

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Answers to Frequently Asked Questions


Why did Hivemapper choose Solana?

When deciding on a blockchain solution, the Hivemapper Network sought something with high throughput, scalability, and significant developer resources behind it. With Solana, Hivemapper found all three and a community of like-minded builders.

What is Proof of Physical Work?

The Hivemapper Network uses its token, HONEY, to incentivize human coordination that extends outside of the digital realm and into the physical world. Contributors do verifiable work to build real-world infrastructure, and can do so in a faster and more cost-effective way that is attuned to hyper-local market needs.

What are the smart contract addresses?

  • payment: BNH1dUp3ExFbgo3YctSqQbJXRFn3ffkwbcmSas8azfaW
  • region: 6563bNZpM7bn63rJYzdqP7pN6ndqkDvzgSZXbHtaDgWn
  • token_forwarding: AFMLFi8Mh1yehDsE1gTQs5xcJcMN39cvzSorpU152HaE
  • reward: EEjwuvCMVYjgHUeX1BM9qmUog59Pft88c3jbt2ATwcJw
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How can I check my dashcam setup?

When the Hivemapper App is connected to the dashcam, you can see exactly what the dashcam sees in the preview.

How do I record footage to a USB drive?

If you're using the HDC version, there are three prerequisites for recording footage onto a USB drive:
  1. 1.
    USB flash drive with USB-C adapter.
  2. 3.
    Folder on flash drive called recording (case sensitive).
If you're using the HDC-S version, all you have to do is plug in the USB memory stick into the 12v power adapater that both came with the dashcam. No formatting is needed with the memory stick that came with the HDC-S!

When the USB drive fills up what happens?

If you are using a USB drive connected to your HDC or HDC-S, what happens when the drive reaches its maxium storage capacity.
Whether you are using a USB drive with the HDC or HDC-S model, when the USB drive fills up to its maximum capacity it will delete the earliest content and then continue to save the new content.

Can I use the dashcam in multiple vehicles?

Yes, it is possible to move the dashcam between vehicles.

Can I pair the dashcam with multiple phones?

The dashcam can be paired to different phones at different times.

Can I pair two dashcams to one phone at the same time?

No, you can only connect one dashcam to a phone at a time.

Is the dashcam tied to a single wallet?

No, you are not locked into using a single wallet address with the dashcam or the Hivemapper app. If you are already signed into the Hivemapper app and want to change the destination for your HONEY rewards, tap on the settings tab and then sign out of the app. From there, you can connect a different wallet. Please note: Using a different wallet will generate a different anonymous user name. You can’t simultaneously connect multiple wallets to the app.

I'm having a hard time getting a GNSS lock. What is the best way to troubleshoot this?

  1. 1.
    Make sure you are in an area with a clear view of the sky. Tall buildings, overpasses and parking garages can all interfere with the GNSS lock.
  2. 2.
    If the HDC is close to a device with a USB3 or PCI Express component, it could interfere with HDC’s GNSS performance. Try to remove all devices with these components from your vehicle while mapping.
  3. 3.
    If you continue to have problems with the GNSS performance, please contact us at [email protected].

How do I upgrade the firmware on the dashcam?

  1. 1.
    Open the Hivemapper App while connected to the internet - depending on the speed of the internet connection it takes a few minutes to download the firmware to your phone.
  2. 2.
    Connect the Hivemapper App to the dashcam.
  3. 3.
    After a few minutes it should automatically trigger the firmware upgrade.
  4. 4.
    You will see the lights on the Hivemapper Dashcam turn white during the upgrade.
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Can I drive anywhere, or only in specific regions or on specific roads?

You can map anywhere in the world and earn HONEY rewards. Some regions have a higher weighting to encourage mapping in areas with higher economic value to map consumers, and therefore to the Hivemapper Network.
The Explorer is not complete yet and not all region boundaries have been drawn. Major metropolitan areas were drawn first, but eventually all areas will become part of a defined region. Rest assured, you can still map worldwide even if your region boundaries have not been drawn yet.

How can I get my area to have a defined region boundary?

Regions are defined geographical areas established by the Hivemapper Network. Regional boundaries are the responsibility of the Hivemapper Foundation and subject to change.
By policy, a new region is eligible to be created after four consecutive weekly reward cycles with map coverage in an area of the world that is not included in a region. If you think your region is eligible for a region and one hasn't been created yet, you can fill out this form to call it to the attention of the team.

Is it too late to get involved? There's already coverage in my area.

No, it’s not too late. On the contrary, it’s still early! The Hivemapper Network aims to create a map that is dependably well covered and active. It’s not about covering a map tile just once; contributors are incentivized to re-map areas to keep them fresh. Additionally, regions are rewarded for being resilient. Resiliency is a team effort requiring steady contributions from many people in an area.

When can I drive?

The only restrictions on when you can drive are related to factors impacting the quality of images produced for the network. Generally, successful mapping depends on visibility. One cannot earn HONEY rewards when traffic signs, business names, etc., are not clearly visible by the dashcam.
  • Mapping may not be possible during times of snow, rain, or other heavy weather.
  • Mapping cannot be done during low light or night hours.
Your exact mapping hours depend on your location and the time of year. Take a look at to view your “daylight hours” (click “More detailed” to expand the hours section), then add one hour to the start time and subtract one hour from the end time to understand your approximate Hivemapping hours. We buffer the daylight hours to account for “golden hours” when the sun is low in the sky and lighting is soft.

Do I need a special license or certification to drive and contribute?

You need a valid driver’s license in accordance with the laws of your local government in order to operate a vehicle. If you are driving in the European Union, you need to display a legal placard while you are recording with the dashcam.

Can I map with a bike or motorcycle?

No, the dashcam must be mounted on a vehicle with at least four wheels to collect usable imagery.

Can I map dirt roads?

Yes, any road a vehicle can access can be mapped and rewarded with HONEY tokens.

Does the app need to be open while driving?

While the app must be open, it does not need to be in the foreground of your mobile device. The Hivemapper app will work in the background.
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Do I need to apply to join the Hivemapper Network?

No, the Hivemapper Network is permissionless. Anybody can contribute and you do not need to apply to do so. As long as you follow the Hivemapper Network’s guidelines for mapping and quality assurance, you will earn HONEY rewards for your contributions.

Should I buy a car to map for Hivemapper?

No. If you already own a car, then bring Hivemapper along while you drive. Under no circumstances do we recommend buying a car for Hivemapper.

Should I quit my job and map for Hivemapper?

No. If you’re already driving, then bring Hivemapper along for the ride. Under no circumstances do we recommend quitting your job for Hivemapper.

Are my contributions anonymous?

Yes, the Hivemapper Network takes privacy seriously.

Who owns the content?

There are two types of content:
  1. 1.
    Original content – This is the imagery, video, and associated metadata (including GPS traces) you collected and uploaded.
  2. 2.
    Derived content – The Hivemapper Network’s mapping engine uses the original content to produce the map content, visualizations, and network stats.
As a contributor, you own the original content and can use it as you wish. Hivemapper Inc. has an irrevocable and exclusive global license to the derived map content. Additional details are provided in the terms of service.

Will Hivemapper provide any sort of tax form(s) for when I earn HONEY?

As is normal with utility tokens, contributors who earn rewards through the Hivemapper Network are responsible for assessing any impact on their personal tax situation and are encouraged to consult a tax advisor if necessary. By design, the Hivemapper Network does not collect personally identifying information such as name, address, or a government ID, such as a U.S. Social Security number. Because a user’s account and wallet are not linked to a specific person, the Hivemapper Network does not and cannot link reward amounts to specific individuals for the purpose of sending tax forms.
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When is the Hivemapper Dashcam shipping?

The Hivemapper Dashcam (HDC) is currently shipping.
It should take between 2-3 business days for your order to be fulfilled.

When is the Hivemapper Dashcam S shipping?

The Hivemapper Dashcam S (HDC-S) will begin shipping in late June 2023.

Can I change my order between dashcam models?

Yes, you would simply pay (or be refunded) the difference in price. Email us at [email protected] with your request and order number. One of our team members will help you shortly.

Can I cancel my order?

Yes, email us at [email protected] with your request and order number. One of our team members will help you shortly.
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What if an upload fails?

If an upload fails, please double-check that:
  • You are using the latest version of the Hivemapper app and dashcam firmware. The current version of the app will be available on the App Store or Play Store. The firmware should automatically update the next time you connect your dashcam.
  • You have properly mounted the dashcam and are collecting usable imagery.
If you are still facing issues, reach out to the Hivemapper Discord community for immediate help or email Hivemapper Inc. with more details about your failed upload.

Do I need to use my cellular data to upload?

While you can choose to upload via cellular data, the default in the Hivemapper app is to upload via Wi-Fi. Read more about uploading your contributions.
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